How to Fix Spotify not working on Mobile Data -[2024]

Spotify is one of the most popular music streaming platform that allows users to access a vast library of songs. Is Spotify not working on Mobile Data for you too? Some users encounter issues where Spotify does not work properly when using mobile data. We will explore the reasons behind this problem and provide different solutions to each problem.

Why Spotify not Working on Mobile Data?

Here is an overview of some of the possible reasons regarding why Spotify Not working on Mobile Data.

You Don’t Have Enough Mobile Data Available

One of the most obvious reasons for Spotify not working on mobile data is that you might not have enough data left in your mobile plan. Streaming music on Spotify can consume a significant amount of data, especially when playing high-quality songs or playlists. Check your mobile data balance to ensure you have enough data available for streaming.

Data Saver is Turned ON

Some smartphones come with a data saver feature that restricts data usage for certain apps, including Spotify. If data saver is turned on, it can prevent Spotify from accessing mobile data and cause playback issues. To resolve this, go to your phone’s settings, find the data saver option, and ensure that Spotify is exempted from data saving restrictions.

Spotify now Allowed Background Data Usage

Background data usage is essential for apps like Spotify to function seamlessly. If you have disabled background data usage for Spotify, it won’t be able to fetch new songs or playlists when using mobile data. To fix this, go to your phone’s app settings, locate Spotify, and enable the option for background data usage.

VPN Interfering with Your Mobile Data

Using a Virtual Private Network (VPN) can sometimes interfere with mobile data connectivity. If you have a VPN enabled, it might be affecting Spotify’s ability to connect to its servers over mobile data. Try disabling the VPN temporarily to see if it resolves the issue.

Network Problems

Network connectivity problems can arise due to weak or unstable mobile data signals. If you are in an area with poor network coverage, Spotify might struggle to establish a stable connection, leading to playback issues. Try moving to a different location or checking if other apps are also facing network-related problems.

Mobile Carrier Problems

At times, the issue might not be with Spotify or your phone but with your mobile carrier. Temporary service outages or maintenance can impact data connectivity, affecting your ability to use Spotify on mobile data. Check for any official announcements or contact your carrier for assistance.

IPv6 Network is Misconfigured or Has a Problem

IPv6 is the latest version of the Internet Protocol, and some mobile carriers have transitioned to it. In certain cases, the carrier’s IPv6 network might be misconfigured or have issues, causing compatibility problems with Spotify. If possible, try switching your phone to use IPv4 only and see if it resolves the problem.

App Version and Compatibility

Outdated versions of the Spotify app might not function correctly with the latest server updates, resulting in malfunctions when using mobile data. Additionally, compatibility issues between the app and the mobile operating system can cause conflicts that prevent proper functioning.

Cache and Data Issues

Accumulated cache and data within the Spotify app can cause glitches, preventing it from running smoothly on mobile data. Corrupted data or cached files may interfere with the app’s ability to stream music over mobile networks. Solutions to Fix Spotify Not Working on Mobile Data.

How to Fix Problem of Spotify Not working on Mobile Data

Here are some of the possible solutions that you can try to fix the problem of Spotify not working on mobile data.

Check Network Connection

Before troubleshooting other aspects, ensure that your mobile data connection is stable and strong. If you encounter issues with other apps or websites, the problem might lie with your network provider. Try switching to a different network or contacting your service provider for assistance.

Update the Spotify App

Always keep your Spotify app up-to-date as developers regularly release updates to address bugs, enhance performance. Check your device’s app store for the latest version of Spotify and update if necessary.

Clear Cache and Data

To resolve cache and data-related issues, clear the app’s cache and data. Navigate to your device’s settings, find the Spotify app, and select “Clear Cache” and “Clear Data.” This action will remove any corrupted files and data that might be causing the problem.

Disable Background Data Restrictions

If your device has background data restrictions, you need to disable them for Spotify. Go to your device’s settings, find the app settings, and look for the option related to background data usage. Ensure that Spotify is allowed to use data in the background.

Check Firewall and Proxy Settings

Examine your device’s firewall and proxy settings and make sure they don’t block Spotify’s data communication. If necessary, modify the settings to permit Spotify’s access to the internet.

Quick Fixes to make Spotify work on Mobile Data

1. Check Your Mobile Data Balance: Ensure you have enough data available in your mobile plan to stream music on Spotify.
2. Disable Data Saver for Spotify: If data saver is enabled, exempt Spotify from data saving restrictions in your phone’s settings.
3. Enable Background Data Usage for Spotify: Allow Spotify to use data in the background by enabling the respective option in your phone’s app settings.
4. Temporary Disable VPN: If you use a VPN, try disabling it temporarily to check if it’s causing the issue.
5. Move to a Different Location: If network connectivity is poor, try moving to a location with better coverage.
6. Check Carrier Status: Look for any announcements or contact your mobile carrier to check if there are any issues with their network.
7. Switch to IPv4: If your carrier uses IPv6, try switching your phone to use IPv4 only and see if it resolves the problem.

Conclusion

Spotify is an excellent music streaming platform, but sometimes it may encounter issues when used on mobile data. By understanding the potential reasons behind these problems and following the provided solutions, users can enjoy uninterrupted music streaming on their mobile devices.

FAQs

Why does Spotify work fine on Wi-Fi but not on mobile data?

Wi-Fi connections are often more stable and faster than mobile data, which can lead to a smoother experience with Spotify. However, issues with mobile data can arise due to network connection problems, app compatibility, or data restrictions.

Is there a way to prevent Spotify from using too much mobile data?

Yes, you can control the amount of mobile data Spotify uses by adjusting its streaming quality. Go to Spotify’s settings and choose a lower streaming quality to reduce data consumption.

What should I do if Spotify is still not working on mobile data after trying the solutions?

If the problem of spotify not working on mobile data continues, reinstall the Spotify app or contacting Spotify’s support team for further assistance.

Can I download songs on Wi-Fi and listen to them offline on mobile data?

Yes, Spotify allows users to download songs for offline listening. If you’ve downloaded your desired songs on Wi-Fi, you can listen to them later without using mobile data.

Will resetting my phone to factory settings fix the issue?

While resetting your phone to factory settings might resolve the issue, it should be considered as a last resort.